Visitor Experience co-worker (summer job)
IKEA of Sweden ABBeskrivning
Company description
With a unique Småländsk history, Älmhult is the heart of IKEA, where we have our roots. It's the home of functional, well-designed, and affordable Swedish home furnishing and a center for innovation. We call it Democratic design.
IKEA Älmhult AB, including IKEA Museum, IKEA Hotell and IKEA Property, is on an exciting journey to make Älmhult an even better place for the next generation. Together we want Älmhult to grow, with both people and businesses and make this a unique and attractive place where the many people can experience IKEA yesterday, today, and tomorrow. We want to build the next generation of culture carriers and to strengthen the IKEA Brand.
The main assignment for Business unit Hospitality & Hotel, is to enable a great visit and stay that comes with a unique Älmhultish hospitality
Job description
Our Visitor Experience teams ensures that our guests experience our genuine, warm and welcoming atmosphere at our venues at IKEA in Älmhult. We interact with our guests at IKEA Museum, IKEA Hotell, Meeting Centre, Aktivitetshuset and more places in Älmhult. We are happy to share our IKEA heritage through inspiring stories about IKEA, life at home, home furnishing and design. Giving our guests a glimpse behind the scenes of IKEA and our brand. As a Visitor Experience co-worker you meet our guests at IKEA Hotell or IKEA Museum. You guide them to all our exciting places in Älmhult or give them a tour through IKEA history. You are also expected to contribute to and develop our Hospitality agenda.
Your main tasks include:
Qualification
We are looking for you who are a people person and who loves to provide service and create a memorable guest experience. For you, the guests always come first, and you always try to exceed their expectations. You are passionate about the IKEA brand and our culture along with our values. You are a natural communicator who have no trouble communicating with people, both individually and large groups, in both English and Swedish. We preferably see that you have worked within the service industry before and have good knowledge of digital tools and systems. You are a natural problem solver, who sees opportunities for improvement instead of problems. And of course you share our passion for IKEA's history, culture and values!
Requirements:
More Information
We now offer several fixed term seasonal positions for the summer period 1st of June till 31st of August. Our schedules follow our restaurants opening hours, where daytime, evening and weekend shifts are included to cover all our opening hours. All our venues are located in Älmhult.
If you are interested in knowing more about our businesses, please visit our websites: www.ikeamuseum.se and www.ikeahotell.se
When you apply for this role you will be asked to answer a few questions before providing your application details. The questions aim to give us a deeper understanding of your availability, work permits and more. Please apply no later than 20th of February 2024. Our recruitment process include a group interview in Älmhult in March. The group interview will be held in Swedish.
If you have any questions regarding the roles, you are welcome to contact recruiting managers Elin Nyqvist, or Jessica Vindstierna, . Please note that we do not accept applications via email due to Data privacy regulations.
If you have question regarding the recruitment process, please contact AnnaMaria Edring, or Drago Maric,
Welcome with your application (CV and motivation letter)!
With a unique Småländsk history, Älmhult is the heart of IKEA, where we have our roots. It's the home of functional, well-designed, and affordable Swedish home furnishing and a center for innovation. We call it Democratic design.
IKEA Älmhult AB, including IKEA Museum, IKEA Hotell and IKEA Property, is on an exciting journey to make Älmhult an even better place for the next generation. Together we want Älmhult to grow, with both people and businesses and make this a unique and attractive place where the many people can experience IKEA yesterday, today, and tomorrow. We want to build the next generation of culture carriers and to strengthen the IKEA Brand.
The main assignment for Business unit Hospitality & Hotel, is to enable a great visit and stay that comes with a unique Älmhultish hospitality
Job description
Our Visitor Experience teams ensures that our guests experience our genuine, warm and welcoming atmosphere at our venues at IKEA in Älmhult. We interact with our guests at IKEA Museum, IKEA Hotell, Meeting Centre, Aktivitetshuset and more places in Älmhult. We are happy to share our IKEA heritage through inspiring stories about IKEA, life at home, home furnishing and design. Giving our guests a glimpse behind the scenes of IKEA and our brand. As a Visitor Experience co-worker you meet our guests at IKEA Hotell or IKEA Museum. You guide them to all our exciting places in Älmhult or give them a tour through IKEA history. You are also expected to contribute to and develop our Hospitality agenda.
Your main tasks include:
- Make all guests feel welcome and ensure a great experience regardless of where in Älmhult you meet them.
- Coordinate activities that contribute to the guest experience and cater for their needs.
- Provide a professional service and are able to share deep IKEA knowledge, introducing the guest to Älmhult as a destination
- Perform guided tours
- Understand the visitor needs and expectations and take responsibility if any unforeseen situations arise
- Handle payments in our different venues
- Ensure all areas are in shape as new on a daily basis
Qualification
We are looking for you who are a people person and who loves to provide service and create a memorable guest experience. For you, the guests always come first, and you always try to exceed their expectations. You are passionate about the IKEA brand and our culture along with our values. You are a natural communicator who have no trouble communicating with people, both individually and large groups, in both English and Swedish. We preferably see that you have worked within the service industry before and have good knowledge of digital tools and systems. You are a natural problem solver, who sees opportunities for improvement instead of problems. And of course you share our passion for IKEA's history, culture and values!
Requirements:
- A passion for giving all guests the best possible experience.
- Fluent in English and Swedish, both spoken and written. If you are also proficient in conversing in German, we will see this as a plus.
- Able to make decisions and prioritize in a hectic environment
- A team player of rang who likes to cooperate with others
- Swedish working permit, making you eligible to work in Sweden
- At least 18 years of age
More Information
We now offer several fixed term seasonal positions for the summer period 1st of June till 31st of August. Our schedules follow our restaurants opening hours, where daytime, evening and weekend shifts are included to cover all our opening hours. All our venues are located in Älmhult.
If you are interested in knowing more about our businesses, please visit our websites: www.ikeamuseum.se and www.ikeahotell.se
When you apply for this role you will be asked to answer a few questions before providing your application details. The questions aim to give us a deeper understanding of your availability, work permits and more. Please apply no later than 20th of February 2024. Our recruitment process include a group interview in Älmhult in March. The group interview will be held in Swedish.
If you have any questions regarding the roles, you are welcome to contact recruiting managers Elin Nyqvist, or Jessica Vindstierna, . Please note that we do not accept applications via email due to Data privacy regulations.
If you have question regarding the recruitment process, please contact AnnaMaria Edring, or Drago Maric,
Welcome with your application (CV and motivation letter)!
Ansök till tjänsten
Visitor Experience co-worker (summer job)
OM FÖRETAGET
IKEA of Sweden AB
Här kan du hitta och söka lediga jobb hos IKEA. Företaget IKEA grundades 1947 i Älmhult i Småland, Sverige. Under verksamhetsåret 2019 omsatte Ikea-koncernen mer än 39 miljarder euro, vilket gör företaget till det högst värderade företaget i Sverige och återfinns på plats 60 bland de högst värderade i världen. Att jobba hos IKEA är populärt – enligt dem själva har de cirka 166 000 engagerade och talangfulla medarbetare världen på de 237 varuhus som finns i 34 länder. IKEA har idag 20 varuhus i Sverige från Malmö i söder till Haparanda i norr.
