Tetra Pak - Quality Coordinator | Lund | Experis Academy

At Tetra Pak, you'll become part of something bigger - making food safe and accessible worldwide while preserving what's good: food, people, and the planet. You will also thrive in an environment that fosters personal growth through invaluable experiences and supportive teams, ensuring continuous progress in your career journey. Join Tetra Pak and Experis Academy as a SAP Support Governance & Quality Coordinator and take ownership of IT service operations, ensuring high-quality S/4HANA delivery and seamless vendor collaboration. You'll manage external partnerships to guarantee timely service aligned with SLAs and KPIs while driving continuous improvement and operational excellence. In this role, you'll stay ahead of vendor-led innovation, refine service processes, and conduct quality checks to ensure compliance with internal controls and audit requirements. If you're passionate about optimizing SAP support and fostering efficiency in a global organization, this is your opportunity to make a lasting impact! Through Experis Academy and Tetra Pak, you will undergo an intensive training program that will be the foundation of your future at Tetra Pak.

You aspire to make a difference-so does Tetra Pak. Every day, Tetra Pak works toward the mission: ensuring food is safe and accessible while protecting what's good. Through continuous innovation, they develop cutting-edge food processing and packaging solutions, leveraging the latest science and technology to drive value for customers and communities across the globe.
Your role as SAP Support Governance and Quality Coordinator!
As a SAP Support Governance and Quality Coordinator, you will oversee relationships with external service providers to ensure quality and timely delivery of services. Your responsibilities include managing IT service operations for SAP S/4HANA, fostering continuous improvement, and maintaining operational excellence. You will stay updated with IT vendor developments to leverage innovation and conduct quality checks on documentation and incident handling to ensure compliance.

You will work closely with various teams, gaining insights into different phases of service delivery. Collaboration, feedback, and effective communication are essential to achieving high-quality outcomes and fostering a supportive work environment.
Key responsibilities:

• Manage relationships with external service providers to ensure quality and timely delivery according to SLAs and KPIs.
• Own and refine IT service operations for delivering S/4HANA services.
• Build and maintain a culture of continuous improvement and operational excellence.
• Stay updated with IT vendor development pipelines to leverage vendor-led innovation.
• Conduct quality checks on documentation, incident handling, and change records to ensure compliance with internal controls and audit requirements.

Experis Academy and Tetra Pak
Experis Academy, in collaboration with Tetra Pak, offers you the opportunity to deepen your expertise in SAP S/4 HANA. Following this training, you will engage in a specialization period and a consulting assignment at Tetra Pak in Lund.

Experis is part of the international Manpower Group. Over the years, our training programs have grown and evolved across Sweden, the Nordics, and Europe. We focus heavily on coaching to help our employees complement their technical skills with soft skills. The employment begins with an intensive training course conducted by Experis. Upon completion, all participants will begin working as consultants at Tetra Pak during the specialization period.

• Salary, Skill Development, Secure Employment, and Mentorship: You will receive compensation and professional guidance throughout the training and consulting period.
• Accelerated Learning: High-paced training with practical exercises following the Accelerated Learning methodology.
• External Certification: Opportunity to obtain external certifications.
• Specialization Period: After the training, a 12-month specialization period at Tetra Pak awaits, allowing you to deepen and apply your newly acquired skills in practical work. The goal for this is to lead you to a permanent position at Tetra Pak.
• Experienced Instructors: Our instructors are senior professionals with extensive experience in both academia and industry.

Who Can Apply?
We are looking for a detail-oriented and proactive individual who confidently takes ownership of tasks, driving them from initiation to completion. You excel in a dynamic global environment, effectively handling multiple priorities while maintaining efficiency under pressure. Strong documentation skills are essential to ensure alignment with stakeholders. Additionally, your cultural awareness and ability to navigate diverse teams make you an asset in international collaboration.
Qualifications:

• Higher Education: A completed university or college degree in IT, business or equivalent.
• Language Skills: Fluent in English, both written and spoken.
• Work Location: Able to work onsite at the Lund office (partial remote work is possible, but we expect you to be available and willing to work from our office).

Work Experience: General work experience is always a plus, and previous similar roles including ITIL are highly meritorious.
Practical Information:

• Training start date: August 2025
• Training and specialization location: Lund
• Working hours: Full-time, 08.00-17.00

Does this sound interesting? Apply today - selection is ongoing!