Customer Support Engineer, Graduate Position - Genomics

Om jobbet

Job Description

Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek so they can do what they do best: improve the world around us. Information about Agilent is available at www.agilent.com.

Every day, Agilent Customer Support Engineers help our customers to solve issues that enable scientists to make discoveries that enhance the quality of life. Through our work, we deliver insights and provide support that keep laboratories running smoothly and more efficiently. Join our dynamic organization to be a part of this rewarding and exciting work!

In a graduate position as customer support engineer you will be responsible for supporting our clients with on-site installation, implementation, maintenance and delivery of customer training on our Genomics solutions (Tape station, Fragment analyzers, Bravo, Bio Analyzer...).

This position at Agilent is a fantastic opportunity for recent graduates in the life sciences! It offers a blend of technical responsibilities and customer interaction, which can be very rewarding. Here are some key highlights:

Responsibilities:

• Technical Support: Repair, installation, upgrades, and preventive maintenance of Genomics solutions.
• Customer Interaction: Timely communication and scheduling of services.
• Collaboration: Work with managers and sales teams to meet customer needs.
• Administrative Tasks: Complete paperwork and reports accurately.
• Feedback: Provide insights to product specialists and vendors.

Qualifications

• Education: University degree in a life science-related field.
• Languages: Proficiency in Swedish and English.
• Skills: Proficiency in Microsoft Office, strong communication skills, and problem-solving abilities.
• Other: Valid driving license.

Benefits:

• Contract: Permanent.
• Culture: Outstanding company culture.
• Development: Career development opportunities and training.
• Perks: Company car, yearly bonus, private healthcare, stock purchase plan, medical & life insurance.

This role involves remote work with travel to customer sites in Sweden, making it ideal for someone who enjoys a dynamic and varied work environment. Does this position align with your career goals?

Additional Details

This job has a full time weekly schedule.

Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: https://careers.agilent.com/locations

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.

Travel Required:
100% of the Time

Shift:
Day

Duration:
No End Date

Job Function:
Services & Support